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OUR EXPERTISE

Emergency Power Services hosts multiple capabilities. Many are listed here - contact us for additional services.

Design Build Engineering Services for Critical Power Systems

EPSCO understands that every mission critical facility is unique with distinctive physical and functional requirements. Whether the project is for a new site or the expansion of an existing site, every detail will be addressed to ensure the critical power system is appropriate for the application. We work alongside contractors who have been selected based upon their talent and expertise in the field. We begin the process with a site assessment to evaluate the location and assist in addressing potential challenges, adhere to set budgets, provide value added options and timeframe.

UPS Emergency Repair and Emergency Service

EPSCO provides around the clock emergency and corrective maintenance for critical power equipment to include UPS, Battery Systems and Inverters. Our 24 hour on call staff will quickly and professionally handle your call by obtaining the crucial information for technician dispatch or technical support. Typical phone response time occurs in 15 minutes or less for after hour calls. Service tickets are tracked from the initial contact to completion. Technicians are also able to retrieve previous service reports on systems for the quickest diagnostics and repairs possible. Although contracted customers receive priority status, we will respond to non-contracted customers with the same urgency and diligence.

UPS Commissioning and Recertification

Ensuring that your critical power system has been correctly installed, appropriately configured and will perform as designed; a thorough system commissioning should occur which will provide compliance with not only the UPS manufacturer specifications but also to verify the system integrates with the critical system as a whole. We understand that commissioning not only pertains to new systems, but relocated or refurbished systems. EPSCO will ensure that the system will support the critical load seamlessly with real world testing.

Load Testing and Acceptance Commissioning

Whether performing required generator testing by code or as simply part of good building operations strategy, facilities must test generators regularly to ensure they’re in good working order should disaster strike. EPSCO maintains a variety of sizes and shapes of resistive load banks to provide full-load testing of critical infrastructure for generators and all critical power systems. UPS commissioning and spot-testing is imperative before critical load is applied to an untested source. DC load banks and battery discharge capabilities allow for true real world run-time calculations and verification and are frequently performed by EPSCO without utilizing any of the customer critical load for this purpose. There is no substitute for real-world testing to verify a data center will meet the intended design well before a single customer is ever online.

Total System Battery Monitoring Services

As the heart of a critical power system, batteries require true state-of-the-art monitoring. EPSCO can supply and install industry-leading equipment to monitor the pulse of your battery system. We also offer monthly reporting and monitoring of the battery conditions with our 7 x 24 monitoring contract. This includes daily impedance readings and instant reponding of adverse conditions. A monitoring contract will provide peace of mind that the heartbeat will continue and the critical power system will respond when called upon.

Battery Replacements for Flooded, VRLA and NiCAD Plants

EPSCO understands that the weakest link in any in UPS or Telecom system is the battery. As a consumable, batteries are designed to perform for a specified amount of time based upon technology, amount of use and heat exposure to name a few. There is a difference in performance and life expectancy when comparing manufacturers and EPSCO provides the highest rated batteries in the industry. Our battery replacement services include a comprehensive report outlining the anticipated failures or the evidence of full failures. In addition, full recommendations are also provided to ensure that premature failures are avoided and that the designed life of the battery is expended to its fullest potential. EPSCO guarantees our labor and warranties batteries in house should that become necessary.

Comprehensive Maintenance Contracts to Protect UPS, Battery, Generator and Switchgear

EPSCO offers a wide variety of maintenance contracts to meet any budget and service level required to ensure your power system is performing properly and will support the critical load when utility fails. Ranging from annual to monthly preventive maintenance visits, we have the personnel and the technical expertise to support your service needs.

Fire Pump Maintenance and Emergency Services

EPSCO is also a factory-authorized service provider for Clarke Fire Pumps. Our technicians are Clarke-certified and we provide full inspections on all diesel driver models. With our critical power and generator background, we found a perfect fit with Clarke.

Equipment Removal, Relocation and Recycling/Disposal

EPSCO can provide critical equipment removal and relocation services for UPS, Battery Plants, PDU's, Bypass Modules, ATS, etc. safely and efficiently to safeguard the functionality and appearance of the modules. Systems that are in good working order that are no longer needed can be purchased outright or marketed to other buyers by EPSCO. Credit for new systems purchased from EPSCO can be negotiated with trade in of systems defined to be in good working order.

Systems that are beyond repair or end of life can be removed, properly handled and disposed/recycled in accordance to all EPA standards and local & state regulations.

Generator Maintenance and Emergency Services

With uptime and reliability as key elements in your performance, EPSCO offers comprehensive planned maintenance agreements for your industrial and commercial emergency standby generators which are tailored to your specific needs and requirements.  We service all generator brands, makes and models and respond with knowledgeable certified technicians who ensure you are in compliance with all NFPA guidelines and recommendations. 

Rental and Refurbished and Equipment

Whether you have restraints due to budgets, time, delivery or simply need a temporary system, EPSCO sustains a constantly evolving stock of systems designed for both long and short term uses. Systems for lease or purchase are available and include the 7 x 24 support EPSCO has perfected over the last 35 years. EPSCO also purchases and provides trade in value for used equipment when the time comes to upgrade, reduce or vacate.

Battery plants are also available for lease or purchase to accommodate increased runtime, create parallel redundancy or to provide battery backup support to bridge the gap between the delivery of a new permanent battery plant.

EPA Certified Battery Recycling Services

Lead-acid batteries are virtually 100% recyclable and top the list of the most highly recycled consumer product at a rate of 97%. A new lead-acid battery will contain 60%-80% recycled lead and plastic.

EPA Certified Battery Recycling services are included in any battery replacement service EPSCO performs. Spent batteries can be delivered to any of our warehouses or pickup services can be scheduled for larger quantities of batteries. EPSCO recognizes the need to take ownership of the critical system batteries we sell and remove, thus adopting a cradle to grave obligation.

UL 924 Emergency Lighting

EPSCO is proud to be the factory-authorized service provider for various emergency lighting manufacturers. We can provide factory start-up and testing as well as full replacement for UL 924 compliant emergency lighting systems from: Emergilite, Lithenia, Myres, and Dualite.

Additional Services and Expertise

Ability to perform ATS replacements within existing gear to minimize downtime. EPSCO has a complete understanding of maintenance requirements of critical systems for compliance with JCAHO (Joint Commission on Accreditation of Healthcare Organizations) and NFPA (National Fire Protection Association) providing independent preventive maintenance testing.